Parent Information
Everything you need to know for a confident, joyful experience at Saige Early Learning – where every child thrives and every family belongs.
Welcome to our comprehensive parent guide! We’ve gathered all the practical information you need to make your family’s journey with us as smooth and enjoyable as possible. From government subsidies to daily routines, we’re here to support you every step of the way.
Child Care Subsidy (CCS) Support
Learn about CCS and how to access government support to make quality early learning more affordable for your family.
How to Apply for Child Care Subsidy:
Step 1: Access MyGov
Log in to your MyGov account online at myGov.gov.au. If you don’t have an account, you’ll need to create one first using your personal identification documents.
Step 2: Link Centrelink
Connect your Centrelink account to MyGov if you haven’t already done so. This allows all your government services to be managed in one place.
Step 3: Complete CCS Assessment
Fill out the Child Care Subsidy assessment form with your current income details, work/study/volunteer activities, and family circumstances.
Step 4: Confirm Enrolment Details
Verify your enrolment information with Saige Early Learning to activate your subsidy. Our team will ensure all details are correct for seamless processing.
Step 5: Receive Your Benefits
Once approved, your CCS will be automatically applied to your fees, reducing your out-of-pocket expenses from your child’s first day.
Fees, Policies & Procedures
Important information about fees, attendance, holidays, and payment procedures.
Public Holidays
Saige Early Learning is closed on all NSW public holidays and staff development days. Fees still apply if your regular attendance days fall on a public holiday. The positive news is that CCS continues to apply to public holiday absences, unless you’ve already used your 42 allowable absence days for the financial year.
Sick Days & Absences
We completely understand that children get unwell, and family commitments sometimes require time away from care. Fees are payable for all absences, including illness, family holidays, medical appointments, and cancellation of booked days.
Allowable Absence Days:
- 42 days per financial year for any reason without supporting documentation
- Additional absence days available with supporting documentation (medical certificates, statutory declarations)
- Public holidays count towards your 42 days if they fall on your booked days
- CCS continues to apply during allowable absence periods
Payment Information
Payment Method: Fees are paid weekly in advance via Direct Debit only, either from your nominated bank account or credit card.
Payment Schedule:
- Weekly billing cycle with payments processed every Monday
- Advance payment system – you pay for the upcoming week of care
- Automatic processing – no need to remember payment dates
- Payment confirmations sent via email for your records
Account Management:
- Online portal access to view statements and payment history
- Payment plan options are available for families experiencing temporary financial difficulty
- Fee schedule updates communicated with 2 weeks notice
Flexible Session Options
At Saige Early Learning, we understand that every family has different work patterns and lifestyle requirements. We offer flexible session options to accommodate your schedule:
Full Day Session (12 hours)
6:30 AM – 6:30 PM
Perfect for full-time working parents
Long Day Early (10 hours)
6:30 AM – 4:30 PM
Ideal for early starters
Long Day Standard (10 hours)
7:30 AM – 5:30 PM
Our most popular option
Long Day Late (10 hours)
8:30 AM – 6:30 PM
Great for flexible work arrangements
Communication & Partnership
Staying connected throughout your child’s learning journey.
Daily Communication
- Storypark app – Real-time photos, learning observations, and milestone updates
- Face-to-face handovers – Personal conversations about your child’s day
- Daily sheets – Written summaries for nursery-aged children, including meals, sleeps, and activities
- Open-door policy – You’re always welcome to visit and observe your child’s day
Regular Updates
- Quarterly learning reports – Comprehensive developmental assessments
- Parent-educator conferences – Scheduled meetings to discuss progress and goals
- Monthly newsletters – Centre updates, upcoming events, and learning highlights
- Policy updates – Advance notice of any changes to procedures or policies
Family Engagement Opportunities
- Family events – morning tea, families events, cultural celebrations, and community gatherings
- Parent workshops – Child development topics and parenting support sessions
- Volunteer opportunities – Ways to contribute to your child’s learning community
- Feedback sessions – Regular opportunities to share suggestions and ideas
Contact us
FAQ
What age does Saige Early Learning cater for?
We cater for children 6 weeks to 5 years old. We have 7 rooms, Nursery – Pipis: 0 – 2 years old, Toddler – Starfish: 2-3 year olds, Toddler – Dolphins: 2-3 year olds, Junior – Sharks: 3-4 year olds, Junior – Whales: 3-4 year olds, Kindy – Turtles: 4-5 year olds, Kindy – Sealions: 4-5 year olds.
What are the operating hours?
We are open Monday – Friday 6:30am – 6:30pm, excluding Public Holidays.
What is included in the daily fee?
Wipes, Sunscreen and Healthy Nutritious Meals Breakfast, Morning Tea, Lunch, Afternoon Tea and Late Snack
What do I need to bring?
- Bag labelled
- Change of clothes
- Sun hat
- Water bottle
- Labelled milk bottle and formula (if applicable)
- Sheets for rest (Nursery room supplies, cot sheets)
Sheets for rest (Nursery room supplies, cot sheets) What happens if my scheduled day falls on a public holiday?
Yes, fees will be charged for sick days. The Child Care Subsidy will cover up to 42 absence days a year with no documentation. If you reach your 42 absence days, you will need to supply a doctor’s certificate for the Child Care Subsidy to apply
What happens when we go on holiday?
We have a holiday discount of 50% for up to 2 weeks per calendar year (4 weeks is calculated by the days your child attends for example, 1 day per week is 4 days per year, 2 days per week is 8 days per year), you need to provide 4 weeks written notice and fees be up to date for it to apply.
How much does it cost to send my child to Saige Early Learning?
Fees vary from room to room; they are also dependent on things such as the number of days in care, as well as your eligibility for any government subsidies. We recommend speaking with the enrolment team, who will be able to provide you with a quote.
What is the notice period?
The notice period to reduce days or withdraw from the Centre is four weeks. This needs to be done in writing to either the Centre Manager or the Enrolments Team
Visit us
67-77 Lasso Rd
Gregory Hills, NSW 2557
6:30 am - 6:30pm | Mon - Fri