Your Child’s Safety is Our Promise
Comprehensive safety measures that give you peace of mind, every single day
Saige Team
Working with Children Checks
6:30am
Daily Safety Checks Start
1:4
Swim Instructor Ratio
24/7
Safety Commitment
Our Safety Philosophy
At Saige Early Learning, we believe that children learn best when they feel safe, secure, and valued. Safety isn’t a checklist we complete once and forget; it’s woven into every interaction, every decision, and every moment of care.
Our comprehensive approach encompasses physical safety, emotional well-being, health protection, and emergency preparedness. We go beyond regulatory requirements because your child deserves nothing less than excellence.
We maintain constant vigilance through systematic safety checks, highly trained staff, transparent communication, and a culture where every team member takes ownership of every child’s safety. When you choose Saige, you’re choosing a centre where safety never takes a day off.
Our Six Safety Pillars
Physical Safety
Safe, well-maintained environments designed with children in mind
- Daily facility inspections from 6:30am
- Age-appropriate equipment and furniture
- Secure boundaries and controlled access
- Regular risk assessments
- Constant active supervision
Health & Hygiene
Rigorous protocols to prevent illness and promote wellbeing
- Comprehensive cleaning schedules
- Infection control procedures
- Food safety compliance
- Allergy and anaphylaxis management
- Health monitoring and documentation
Emotional Safety
Nurturing environments where children feel valued and protected
- Child protection training for all staff
- Body consent education
- Trauma-informed care practices
- Mandatory reporting compliance
- Positive behaviour guidance
Emergency Preparedness
Ready to respond effectively to any emergency situation
- Quarterly evacuation drills
- Current CPR & First Aid certifications
- AED on-site with trained operators
- Emergency communication systems
- Partnerships with emergency services
Staff Excellence
Highly qualified, thoroughly screened, continuously trained educators
- Working with Children Checks
- National Police Certificate verification
- Minimum Certificate III qualifications
- Ongoing professional development
- Ongoing performance reviews
Family Partnership
Open communication and collaborative approaches to safety
- Transparent incident reporting
- Accessible safety policies
- Regular safety communications
- Parent education workshops
- Feedback and continuous improvement
Specialised Safety Programs
Anaphylaxis & Allergy Management
We take allergies seriously. Our comprehensive allergy management system protects children with allergies while educating all children about allergen awareness and inclusion.
Our Approach:
- Individual Risk Minimisation Plans for every child with allergies
- ASCIA Action Plans are displayed in all relevant areas
- EpiPen training for 100% of educators (renewed annually)
- Allergen-free zones and alternative meal options
- Visual allergy identification systems
- Regular communication with families about allergen exposure and updates
Emergency Response:
- EpiPens are stored securely and accessible to trained educators in an emergency
- Emergency medication administration protocols
- Immediate coordination with emergency services
- Staff trained to recognise anaphylaxis symptoms and respond calmly
- Post-incident review and family notification
Learn more: ASCIA Allergy Guidelines
Safe Sleep Practices
Following Red Nose Australia’s safe sleep guidelines, we create optimal sleep environments that reduce the risk of SIDS and ensure restful sleep.
Safe Sleep Standards:
- Back sleeping position for all infants
- Firm, flat mattresses with fitted sheets
- Clear sleep spaces (no pillows, toys, or loose bedding)
- Room temperature maintained at 20-22°C
- Face uncovered during sleep
- Individual labeled bedding for each child
Supervision Protocol:
- Physical sleep checks every 5 –10 minutes (documented)
- Breathing observations recorded
- Sleep positioning is monitored continuously
- Adequate lighting for safe supervision
- Individual sleep plans respecting family routines
- Every educator shares responsibility for maintaining safe, calm sleep environments, so families can rest assured that every sleep is a safe sleep.
Learn more: Red Nose Safe Sleep
Emergency Response Procedures
Hope for the best, prepare for everything. Our emergency management system ensures we’re ready to respond effectively to any situation.
Emergency Systems:
- Monthly emergency rehearsals (rotating between evacuation, lockdown, and weather events)
- Fire, gas leak, chemical spill, and security threat drills are conducted throughout the year
- Fully stocked first aid stations in every room
- AED (defibrillator) with trained operators with trained operators
- Emergency contact systems with multiple communication channels
- Clearly marked assembly points and evacuation routes
- Emergency kits with water, supplies, and children’s medical information
Staff Training:
- Current CPR certification (HLTAID012)
- Pediatric First Aid training
- Emergency asthma management
- Anaphylaxis response
- Fire safety and evacuation leadership
- Severe weather response protocols
Community Partnerships:
We maintain strong relationships with Queensland Ambulance Service, Fire and Rescue Queensland, and Queensland Police Service to ensure a rapid, coordinated emergency response. – NSW
Learn more: Fire & Rescue NSW | NSW SES
Child Protection & Body Safety
Child protection is everyone’s responsibility. Our comprehensive approach ensures children are protected, empowered, and educated about personal safety in age-appropriate and inclusive ways.
Staff Training:
- Understanding mandatory reporting obligations (Children and Young Persons (Care and Protection) Act 1998 NSW)
- Recognising signs of abuse and neglect
- Implementing protective behaviours and body safety programs
- Body consent education techniques
- Trauma-informed care practices
- Documentation and reporting procedures
- Completion of approved child protection training (as required under Section 162A of the National Law)
- Verified Working with Children Check for all educators
Teaching Children:
- Using correct anatomical names for body parts
- Understanding body autonomy and personal boundaries
- Knowing the difference between safe and unsafe touch
- Identifying safe adults and trusted networks
- Understanding that there are “no secrets” from parents/carers
- Permission and consent in daily interactions
- We also help all children understand allergy safety through age-appropriate discussions and activities, promoting empathy and shared responsibility
Learn more: ASCIA Allergy Guidelines
Environmental Safety:
- Open sight lines throughout the centre
- Glass panels for visibility with appropriate privacy
- Two-educator protocols for intimate care routines
- Secure boundaries and visitor management
Learn more: NSW Office of the Children’s Guardian | Protective Behaviours
Safety Questions Answered. Your most common safety questions, answered with transparency
We follow a comprehensive incident response protocol. First, the injured child receives immediate first aid from our trained educators. We assess the severity and contact you immediately; for minor injuries via phone, for serious injuries, we call you first, then emergency services if needed. Every incident is documented in detail, and you’ll receive a written incident report the same day. We also conduct a post-incident review to identify any improvements we can make to prevent similar incidents.
Every child with allergies has an Individual Risk Minimisation Plan developed in partnership with families. We display ASCIA Action Plans prominently, maintain allergen-free zones, provide alternative meals, and ensure all staff are trained in EpiPen administration. Visual allergy identification systems help all staff quickly recognise children with allergies. We communicate with families about any potential allergen exposure and maintain multiple EpiPens in accessible locations throughout the centre.
We conduct quarterly evacuation drills covering various scenarios (fire, gas leak, bomb threat). When an alarm sounds, educators immediately gather their groups, conduct head counts, and evacuate to designated assembly points via marked routes. We take attendance records and emergency contact information with us. Once at the assembly point, we conduct another head count and verify that all children and staff are accounted for. We then contact emergency services and notify families. Our staff are trained in evacuation leadership, and we have backup procedures if primary exits are blocked.
Every staff member undergoes rigorous screening before their first day: Working with Children Check verified through the NSW Office of the Children’s Guardian, National Police Certificate – National Police Check – If applicable, minimum three professional references (verified by phone), qualification verification (Certificate III or higher in Early Childhood Education), identity and work history confirmation, and probationary period with ongoing assessment. Blue Cards are re-verified every three years, and all staff undergo annual performance reviews to ensure ongoing competency and compliance.
We maintain “active supervision” at all times, which means educators are positioned to see and hear all children, scanning frequently, and ready to intervene immediately. We exceed minimum educator-to-child ratios, conduct head counts before every transition, and use documented supervision handovers when children move between educators. For high-risk activities like swimming, we use specialised ratios (1:4) and additional supervision layers. Educators position themselves strategically to maximise visibility, and we use zones of supervision in outdoor areas to ensure no blind spots.
We use a trauma-informed, positive guidance approach. When incidents occur (hitting, biting, pushing), we immediately ensure all children are safe, provide comfort and first aid if needed, and help children understand the impact of their actions. We teach alternative behaviours, problem-solving skills, and emotional regulation strategies. Both families are notified confidentially, and we work collaboratively on behaviour guidance plans if needed. We never use physical punishment, time-outs, or shaming. Our focus is on teaching, not punishing, while ensuring all children feel safe.
Absolutely! We believe in complete transparency. All our safety policies are available for review during tours, and we provide copies of key policies during the enrollment process. You can also request specific policies at any time. We review and update our policies annually with input from families, staff, and regulatory requirements. Our policies cover emergency management, incident response, safe sleep, medication administration, child protection, supervision, behaviour guidance, and more.
All educators complete comprehensive training, including: HLTAID012 (Provide First Aid in an Education and Care Setting) renewed annually, CPR training, anaphylaxis management and EpiPen administration, emergency asthma management, mandatory reporting and child protection, protective behaviours program, safe sleep practices, infection control and hygiene, food safety, and trauma-informed care. We also provide ongoing professional development on emerging safety topics, risk assessment, and behaviour guidance strategies.
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Contact
P: (02) 4602 5515
Visit us
67-77 Lasso Rd
Gregory Hills, NSW 2557